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information services

fleet connect

Unlock superior strategies with superior data. Through comprehensive digitalization of your ship systems, achieve comprehensive fleet analyses and optimizations. With Hoppe, access your data—comprehensively validated if desired—anytime and anywhere, empowering informed decisions for your fleet's success.

superior strategies

The validation of a large number of the ship’s operational and nautical measurement values onshore for measurement optimization – this is the key demand of today’s maritime data acquisition.

The major challenge for vessel owners and operators to verify and validate the large amount of data after receiving them on shore still increases. Unclean data can significantly lower the potential for optimization and might even lead to disadvantages in vessel operation.

the data supplier

data butler

Secure and reliable PROVISION OF SHIP DATA

The DATA BUTLER is our service for onboard data collection, secure ship-to-shore transmission, cloud storage and easy interfacing. Continuous monitoring of the Ship-to-Shore Infrastructure and pro-active troubleshooting reduces downtimes and ensures high availability of data. Additional services enable provision of high resolution data and self monitoring of systems and data quality

KEY FEATURES

  • Provision of ship data with easy access
  • High availability of data
  • Full system responsibility
  • Unlimited cloud based data storage – with 24/7 access
  • Focus on cyber security – encrypted ship-to-shore data transfer
  • Remote service, updates and consumer specific configuration
the data verifier

data inspector

ENSURE DATA QUALITY

The DATA INSPECTOR is an additional service to the DATA BUTLER or available as a stand-alone service. By continuous monitoring of Data Quality with proactive troubleshooting it provides the perfect basis for vessel optimization and fleet performance analysis with Hoppe qualified data.

KEY FEATURES

  • Ensured data quality as a precondition for compliance, planning and optimization
  • Continuous monitoring of onboard system health and data quality
  • Pro-active troubleshooting and on demand analysis by our qualified service technicians, analysts and marine engineers
  • Fleet data transparency by automatic reports, including system health, quality KPIs
  • In-depth evaluation of primary signals to detect implausibilities, drifts and offset
  • Fast response – (remote) service attendance reduces downtime to a minimum
Data Butler
Transparency
Quality
Data Inspector
Maintenance
Analyzer
Service Level Agreement
Ship data server application incl. configuration
Webbased data transmission software
  • Configurable bandwidth limit
  • Bandwidth detection prevents any transmission, in case the risk of a weak transmission is detected
Completeness check for data transmission
  • SatCom Hardware and Airtime not included.
Cloud Based Data Hosting
Backup protection
  • Data Hosting on EU Server centres with 6 backup copies
Unlimited data storage volume
Full access to raw data
csv / Excel Download
  • Free selectable time range for ad-hoc analysis or troubleshooting.
Full access to high-resolution data
  • High-resolution historic data on demand.
  • On-demand data access to high-resolution data.
 
Data Quality API
  • Quality Data via API with quality information for single variables
 
Daily Check
Daily System Health Check
  • Quality Data via API with quality information for single variables
Fleet Data quality timeline
 
Total Fleet Data quality timeline
 
Data check for validity and threshhold exceedances
  • The availability and validity of all signals acc. to the agreed on signal list will be checked.
  • All signals are checked against physical thresholds for a plausibility check.
Fleet Data Summary
PROFOUND VALIDATION AND TROUBLESHOOTING
Measurement devices

Profound validation of the following devices will be carried out

  • Shaft Power Meter,
  • All Flowmeter,
  • Speedlog,
  • Draught Sensors.
 
Downtime Analysis
  • Downtime analysis for systems and signal.
 
Primary signals Correlation matrix
  • Correlation and time series evaluation of ISO19030 primary signals to detect specific behavior, sensor errors and offsets.
 
Troubleshooting Analysis

One individual troubleshooting per vessel and year according to vessels under contract. Use cases for an evaluation are e.g. Data Gaps, Speed Claims, Groundings, Bunker Claims.

  • The user can choose from more than 100 plots and visualizations.
  • The user specific selection of the Analysis Catalog will be evaluated.
 
Service Level Agreements
Basic (Tier I)
  • 48h e-mail Response / Notification
  • 1h Service Inhouse (SIH) per vessel and month for general troubleshooting included (e.g. 20 vessel = 20 h included)
Advances (Tier II)
  • Technical Service Hotline – Working Day 9am – 5pm
  • 24h e-mail Response / Notification
  • Remote Maintenance
  • Accounting via SIH, in case of not caused by Hoppe or within warranty
 
Upcoming Features
Data Analyzer

Intuitive tooling to contextualize data and to make sense of it. Feature used by internal users for troubleshooting

Operational Event and Notification Service
  • Users can create rule based notifications based on health, quality, events, timeseries data processing and threshold exceedances
  • The notification is highly customizable
 

Ship to Shore

Hoppe Data Inspector

Hoppe Data Butler

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