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GOOD SERVICE IS A MATTER OF COURSE - FOR US

WE ACCOMPANY YOUR VESSEL WHENEVER IT NEEDS SUPPORT - AND SOMETIMES IN BETWEEN TOO

For more than seventy years, Hoppe has been committed to making ships better – and to keeping our systems used on these ships in the best possible condition. It’s like a partnership for life.

Starting with the commissioning of our systems, through their maintenance to optimisation for more advanced tasks, a globally active and experienced team is available to you for all requirements.

COMMISSIONING

With service teams in China, Korea and Germany, we take care of the proper commissioning of the systems we supply. In addition to a comprehensive test procedure and exact calibration, our experienced service technicians also instruct the subsequent crew in the proper operation of the systems.Our colleagues can also take over the commissioning of third-party systems.

TECHNICAL SUPPORT

Our Help Desk offers assistance in fault identification, fault analysis, cause investigations, preventive mitigation and maintenance strategies. Including a 24/7 Hotline with fast response and action in any case, it is a service on which shipping companies and ship crew can rely.

Taylor-made on-board crew trainings as well as in-house trainings at Hoppe facilities or customer facilities assure the knowledge transfer to the people which are finally operating the Hoppe systems, resulting in proper handling and maintenance “without questions”.

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SYSTEM HEALTH

For more than seventy years, Hoppe has been committed to making ships better – and to keeping our systems used on these ships in the best possible condition. It’s like a partnership for life.

Starting with the commissioning of our systems, through their maintenance to optimisation for more advanced tasks, a globally active and experienced team is available to you for all requirements.

ON BOARD SERVICE

Our local service points around the world enable Hoppe Marine to carry out demanding and extensive installation and commissioning projects quickly and reliably.

Commissioning, regular maintenance, repair, modification and upgrades are essential parts of our range of services, which are not limited to Hoppe Marine products and vessels. Service and commissioning can also be requested for other manufacturers‘ equipment on docks, offshore platforms and many other installations.

We take care of the complete service process, as well as the entire voyage organisation, which includes a health check, organised by our professional On Board Service Coordination team.

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SPARE PARTS

We are processing your inquiries and orders within 24 hours. So our high quality parts have a shortterm availability.

With our technical analysis and examination of all inquiries and orders, we support you in case of any inconvenience or incomplete information. We offer alternatives for outdated parts as well.

Quick inspection and repair for your damaged return delivery. Fast delivery in Asia from our stock in Singapore.

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RETROFIT

With more than 70 years in the maritime business with a wide spectrum of systems and products, Hoppe Marine owns the expertise you need, to increase your system’s performance and to find a solution for your problem.

Retrofits, conversions, upgrades, system extensions and installation works are not limited to Hoppe Marine products and can be offered for various manufacturers.

Our experienced service engineers could attend your vessel and perform the service job from harbor to harbor, influencing the vessel operation as little as possible, which gives you the opportunity for upgrades and implementing the newest technology “on the way”, which extends the vessel lifetime and saves energy.

From the expansion of a valve control system due to the retrofitting of a scrubber to the comprehensive expansion of the anti-heeling system on an offshore construction vessel, we have already implemented many projects.
You too can benefit from our expertise to discuss your upcoming projects.

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Get in Touch with us

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